Hi, remember me? I used to blog regularly, and then life happened. And for some reason, some of you still follow/read/ask questions. I apologise for being a slacker, and will try to make more of an effort to keep this up-to-date. I went away to Toronto for a couple of weeks and, when I came back, saw that I'd received a few emails from people asking if I'm likely to feature some more 'From the floor' posts, and the answer is, "Yes, absolutely, I just get distracted by shiny, pretty things and wander off track for ages." Some of you may remember, from my last post, that I was going to make an effort to answer your queries out loud (albeit anonymously). I've randomly pulled this one out of all of the ones you've sent, and I want to make something clear before I answer it. I'm not a guru. Not by any stretch of the imagination. If I heard anyone else refer to themselves that way I'd probably get up and leave and/or spit tacks. I rate 'social media guru' right up there with 'carpetbagger.' Harsh? Probably, and yet I'm unrepentant about voicing that. I'm just a girl with a laptop, and broadband, and a whole lot of opinion.